Before you proceed, please read our insurance overview section below.
Insurance Overview
Did you know?
- That over 100 000 damaged cellphones are handed in for repair each month. Approximately 25% of these will phones will be beyond repair
- According to statistics from the South African Police Service, Cellphones are by far the most reported stolen or lost item in South Africa
- Over 15 000 cellphones are stolen each month in South Africa
- More than 1 million stolen cellphones are currently in circulation
Nashua Mobile offers comprehensive insurance. Monthly premiums start from R33.00, depending on the replacement cost of your cellphone.
Handset Insurance
Handset Insurance premiums (VAT Incl.)
For a phone replacement cost of:
-
R0 - R1,200
Monthly premium R33.00
-
R1,201 - R2,500
Monthly premium R49.50
-
R2,501 - R5,000
Monthly premium R71.00
-
R5,001 - R7,500
Monthly premium R80.50
-
R7,501 - R12,000
Monthly premium R120.00
Click here if you not certain which band of insurance is right for you
Please note:- The value of your claim depends on the value of the insured handset's replacement cost.
- You will be insured up to the maximum limit of indemnity and not necessarily for the maximum limit of indemnity.
Excess Buster
Nashua Mobile is proud to introduce "Excess Buster", an innovative handset insurance option that allows you to insure yourself against paying an excess when claiming for a lost, stolen or damaged phone. For just R12.00 per month you will be covered for up to two losses per year.
So whether your handset is already insured with us or if you wish to add handset insurance be sure to select “Excess Buster” and protect yourself from paying an excess
Should you wish to activate Handset insurance please complete the Insurance policy and fax to 011 207 9051
Laptop and Data card insurance
For clients who took the laptop and Data card bundles through Nashua Mobile, the premium (R 118.50) covers both the laptop and Data card. So, no additional premium needs to be paid for the Data card.
The laptop is covered for ALL Risks - however, please refer to the policy for specific exclusions.
The Data card is only covered while being used in conjunction with the cellphone number issued by Nashua Mobile.
Claims have to be submitted to Nashua Mobile within 30 days of theft, loss or damage. Failure to submit a claim form within 30 days will result in the rejection of your claim. Claims will not be valid if premiums are not paid.
Should you wish to activate Laptop and Data card insurance please complete the Insurance policy and fax to 011 207 9051
Broadband Hardware Insurance
This insurance covers the router or Modem associated with your ADSL line.
The Broadband hardware is covered for ALL Risks - however, please refer to the policy for specific exclusions.
Claims have to be submitted to Nashua Mobile within 30 days of theft, loss or damage. Failure to submit a claim form within 30 days will result in the rejection of your claim. Claims will not be valid if premiums are not paid.
Should you wish to activate Broadband insurance please complete the Insurance policy and fax to 011 207 9051
Nashua Mobile will
- provide you with cover in terms of the insurance policy
- cover you for loss, theft or damage of up to R12,000.00, depending on the value of your device and cover selection.
- replace you with the same device or a model of similar value and functionality should your device be discontinued (subject to the maximum limit of indemnity).
- cover you for illegal calls made from your SIM card of up to R2000 for a period of not more than 24 hours from time of loss or theft.
Nashua Mobile DOES NOT
- pay out cash on a claim
- honour claims where there has been non-compliance with the insurance policy.
-
indemnify you for any of the specific exclusions listed on the policy of insurance (Please refer to the Insurance Policy).
Its up to you
- to ensure that the premium is added to your account and that all premiums are paid timeously.
- to take all reasonable steps to safeguard your phone from loss, damage or theft.
- to ensure that All claims are submitted within 30 days from of theft, loss or damage.
- to report any loss or theft to the police within 48 hours.
- to let us know If you Upgrade or replace your phone during your Contract period
Please remember that the covered phone / Modem must be used with the covered SIM card.
