WHAT IS RICA?
RICA is a Regulation of Interception of Communications and Provision of Communication-Related Information Act: the new law by the South African Government that requires all customers who had a SIM card activated prior to 1 August 2009, to register their SIM cards by 30 June 2011.
All SIM cards (Data, Contract and Prepaid) must be RICA registered. Subscribers who do not comply with the Act will have their SIM cards placed in a RICA lock status.
WHY MUST YOU REGISTER?
- RICA is a legal requirement from Government and all customers with cellphone numbers on cellular networks in SA must comply with the law.
- You can help make South Africa a safer place, as this law aims to help law enforcement agencies to identify the users of cellphone numbers and track criminals using cellphones for illegal activities.
WHO MUST BE REGISTERED?
All contract and prepaid customers with cellular and data SIM cards must be registered:
- New customers : When purchasing a new starter pack customers are required to register the new SIM card and provide their personal details. New SIM cards will only be activated, once the relevant SIM card has been registered.
- Existing customers : Single users: The account holder is required to register their details personally. In the case of minors - the personal details of the minor's parents or guardians will be registered.
- Business / SME / Corporate: The business is required to nominate a representative - Juristic Person - who will register all company SIMs on the account in the company's name. Nashua Mobile Business customers can call 0861 412 412 for more information.
WHERE DO YOU REGISTER?
You can register at any Nashua Mobile stores.
For more information on registering, call Nashua Mobile Customer Care on 0861 412 412
HOW MUCH WILL IT COST TO REGISTER?
RICA is absolutely FREE!
WHEN MUST YOU REGISTER?
You must register for RICA before the 1st July 2011.
WHAT HAPPENS IF I DO NOT REGISTER?
Existing cellphone numbers that are not registered by the cut-off date of 1st July 2011 will be disconnected from the cellular network until they are registered.
WHEN IS IT YOUR RESPONSIBILITY TO BE RICA COMPLIANT?
- If you own a SIM card
- If you are paying a cellphone contract for yourself
- When a family member's cellphone bill is in your name
- If you're a parent or guardian of minors using SIM cards
- When you transfer a SIM card from another individual's name into your name (Contract and Prepaid)
- When you port your cellphone number to another network.
- When you upgrade your cellphone contract
- When you perform a SIM Swap
WHAT DOCUMENTS AND INFORMATION YOU NEED TO GET REGISTERED
You need to provide the following information when registering your SIM Card for RICA:
- Cellphone number
- Produce the Simcard to be registered
- Full Names of the SIM card owner
You will need to show one of the following documents as proof of identity to get registered:
- Green Barcoded South African ID Document
- Temporary ID Certificate
Proof of Residential Address:
You will need to show any of the documents listed below (not older than three (3) months) with your name and residential address:
- Bank Statement
- Municipal rates
- Cellphone or Retail account
- Lease or rental agreement
- Insurance policy
- TV or motor vehicle license
If you live in an informal settlement you can provide a letter and/or affidavit from a school, church or retail store where you receive your post (this letter must be on an official letterhead or have the stamp of the school, church or retail store).
Please note: Registration must be done in person to confirm your identity.